You might remember me ranting a few years ago about Netflix and their shady tactics and keeping down the common-movie-watching-man. Even though I had lots of complaints, I never quit Netflix. It’s just so handy and enjoyable.
Lately, I’ve been waiting quite a few days for some new DVDs to appear and just received an email stating they are having problems with their shipping system, are sorry for the delay, and will be applying a credit to my account.
Now that’s the way to take care of problems and keep customers happy.
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