Ramblings of a Bald Man

J’s Tux & Bridal Boutique
108 North Washington Street
Owosso, MI 48867

For Smitty’s wedding we got our tuxes at J’s Tux & Bridal Boutique. They were supposed to be a great place. Nice people, cheapest place in town, etc. They had never wronged the Smitty before….until last weekend. To be a nice guy, and Smitty really is, he paid all of our deposits up front for us. However, when we called in our measurements they told us we had to pay a deposit. I told them the groom already paid my deposit for me and we sorta argued about it. So I just went ahead and paid a deposit anyways. So when I told Smitty what happened, he called them to see what was up. They of course apologized and then were going to refund me, but never did.

So we go in the Thursday before the wedding to pick up my tux. When I called them with my measurements I said I needed an XL shirt. I don’t fit height and weight charts and always end up getting shirts that are too small and pants that are too big. We all know what happened when I tried to tell a lady what size of coat I wear. So I try on my clothes. The pants are huge on me. I had to cinch them up big time on the sides, but they stayed on. Then I put on my shirt. It was a little hard to put on, but I finally did it. Lots of extra room to button it, then I realized it was very hard to move my arms. I look down and the sleeves are stretched very tightly across my biceps. I can’t tell you the last time I’ve experienced this. I have several shirts of my own that are tight in the shoulders, but never tight like this in the arms. My arms aren’t even that big right now since I haven’t been lifting hard the past year. So I try to tell them my shirt doesn’t fit and I need a bigger one. Once again, I’m argued with because I obviously don’t know what I’m talking about. So they get me another L sized shirt to try on. Wow, this one didn’t fit either. Who would have guessed? Oh wait, it must have been the tshirt I had on underneath. Nope, that didn’t help at all either.

So she starts trying to figure out where things went wrong. Goes over my measurements and they’re all correct. Oh wait, they screwed up - but it can’t be their fault.

So they say, “We can get you an XL shirt but it’s going to cost you $25.”

I said, “What?”.

They say, “Well, you’re going to have to pay for it because we didn’t measure you. You can take this bill to whoever did your measurements and I’m sure they’ll take care of it for you.”

I said, “Yeah…..I’m pretty sure that will never happen.”

Smitty, once again being the good guy he is, steps in and offers to pick up the $25. So he pays $25 and I’m charged my money. Then Smitty brings up the deposit issue and they realize they never refunded me my money. Since they already ran my credit card they decide to give me a 20 dollar bill. They even went through all the paper work. They had receipts for everything and admitted their mistake. Now we’re on our way out the door and a little annoyed.

The next day we go back to pick up my shirt. It was HUGE on me, but it fit in the shoulders and arms. So we think everything is cool and are about to jet when the lady asks us to come over to the counter and pulls out the stack o receipts. Apparently somebody didn’t feel right about their mistake and giving me a twenty-spot the previous day so they started pouring over their calculations. Now bear with me hear as everything is about to get all Enron and what not……..

Turns out they found out they had made an error in their calculations and put some wrong numbers down.
They made a mistake in their simple math adding up the numbers.
They made a mistake in charging twice for the deposit.
They made a mistake in getting me the wrong size of shirt.
They made a mistake in charging me not enough.

Seems to me like it’s all their fault. So now you might ask why they were bringing this up to me. I’ll tell you why. They wanted me to pay the difference for their incompetence. Long story short, they wanted that 20 dollar bill they so reluctantly parted with not even 24hrs earlier. Should I have argued? Probably. Should they have even brought this whole debacle up after screwing me? Probably not. Was this a good business move for them? Absolutely not.

So what did I do? I decided not to argue and just hand over $20. Me opening my mouth would have resulted in my saying something I would have regretted. I actually kinda lost on the deal because I had already spent my newly acquired $20 at the movie store where I picked up 5 dvds for $20. Let’s just say we were all a little peeved. It’s not just the fact that these events happened, but more so the way they looked at and talked to me. Their whole attitude seemed to be like we were in the wrong the whole time. I would never go back there again if I had to. I just don’t want to deal with these people again.

Continued here